In the room where they spend their day

A face they know, there whenever they want company.

KindredMind Presence is a companion on a tablet, in the room where they spend their day. A face they can see as well as a voice they can hear, for conversation and company whenever they want it. They touch the screen and someone is there.

Join the Presence beta

KindredMind Presence on a tablet showing familiar faces — On the tablet in their room

One tablet, two different jobs

The same product would not work for both.

A person noticing early memory changes and a person living with dementia are not at two points on the same path. They need different things from a screen in the room. So KindredMind Presence behaves differently depending on which one you are living with, and you choose that once, during setup.

Early memory changes

The challenge.

They still run their own day, but the week has emptied out. Reaching out takes effort, and a companion they have to remember to start is a companion they will use less and less.

Why it happens.

Nothing is wrong with their willingness. What is missing is the thing that begins the conversation.

What most products do about it.

Almost nothing. The products built for this stage are pill reminders and emergency buttons — tools that watch for a problem, not someone who's just there. Neither one asks how their day went. Neither one is company.

What KindredMind does.

A real conversation with a face across from them, about their week and the people in it. Something to talk about and someone to talk to.

Dementia support

The challenge.

The hardest hours are the ones when nobody is coming. A phone has to be dialed or answered, and by late afternoon the worry has usually already built.

Why it happens.

Reassurance does not stay. It is given, and then it is gone, and the need returns without any memory of the last time it was met.

What most products do about it.

They offer a button that calls a person who may not be free, or a screen that shows a photo and cannot answer.

What KindredMind does.

A familiar face is already in the room. They touch it and someone is there, for as long as they want, and gone the moment they are done. Nothing to dial, nothing to answer, nothing to remember.

The best part

No ones has to make themselves available.

Nothing to schedule around. No one has to be available for a video call for it to happen.

When a family is supporting a lonely older parent, predictable availability can be one of the hardest things to offer. Presence provides a companion that is always ready, without replacing human connection.

Two ways it can look

A friendly face, or a face they know.

Face	Early memory changes	Dementia support
A warm friendly companion face	Available	Available
A face they know	Not offered	Available, with that person's permission

A face they know is part of dementia support only, and it is added only after that person gives their permission. For early memory changes the companion uses a warm friendly face, ready from the first session, with nothing for you to arrange.

Permission can be withdrawn at any time. When it is, that face and that voice are deleted, not just switched off.

Two things it will never be.

It does not send reminders.

A screen cannot make sure a pill is taken. Presence is for company and conversation. If you need the day to stay on track, that is what KindredMind Voice and KindredMind Reminders are for.

It cannot call for help.

The tablet is not a phone and it cannot dial emergency services. KindredMind is not a medical device and not an emergency service.

The heart of it

It knows their world, because you are the one who tells it.

Everything that makes a conversation feel real comes from you. Their routine. The people in their life. The questions they ask most often, and the answer you want given. The family news you want passed on. The words that settle them when the afternoon gets long. You write it once, and add to it whenever something comes to mind. Every session is grounded in it.

Their routine

Breakfast, the walk, bingo on Thursday, a rest in the afternoon. Conversations anchored to what is actually happening today.

Their people

Who is who, who visited last week, who is coming Sunday, and the names that matter most.

Your words

The questions they ask again and again, answered the way you would answer them.

It only ever knows what you choose to tell it. Nothing is gathered from anywhere else.

What it does

Company, on their terms.

They start it themselves.

They touch a face on the screen and someone is there. No number to dial, no call to answer, and nothing to remember.

At any hour.

There is no time of day when it is unavailable to them. 3:00am in the morning or 3:00pm in the afternoon.

A face they know, or a friendly one.

A warm companion face either way. For dementia support, a face they know, added only after that person gives their permission.

Permission that can be taken back.

If the person whose face it is changes their mind, that face and voice are deleted everywhere — including with any third-party providers we use — not just hidden from view.

On the tablet in their room.

It also runs on a computer or a phone, but the tablet in the room where they spend their day is what it is built for.

Private by design

What you tell us about them stays yours.

Encrypted, at rest and in transit

Everything you write about them is encrypted with AES-256 where it is stored, and protected with TLS while it travels. The key is held in a separate secrets manager, apart from the data it opens.

We do not ask for what we do not need

No identifying documents, no medical records, no financial information. Standard setup does not ask for a full legal name or a date of birth.

Not a medical device, and not an emergency service

KindredMind does not diagnose, treat, or monitor anyone, and it makes no claim to affect memory or cognition.

Voices from the care community

A thoughtful way forward for families and care teams.

Caregivers, advocates, and dementia care leaders see the value of reassurance that supports the person and the people who care for them.

“What initially stood out to me about KindredMind was the thoughtful way the company approaches the balance between reassurance, autonomy, and privacy.”

“I would have used KindredMind myself. Had it existed while I was caring for my own mother, hearing my voice, even when I could not physically be there, would have brought real comfort.”

“Looking back at caring for my dad ten years ago, I remember the constant toll of the ringing phone and the heavy guilt of missing a call.”

“In many ways, KindredMind reflects the same person-centred philosophy and approaches that I encourage for all caregivers.”

Presence is in beta.

It is working, and we are letting families in a few at a time so we can get it right. Leave your details and we will contact you when there is a place. There is nothing to pay and nothing to commit to.