KindredMind | AI Voice Companion for Dementia Families
Voice companionship for dementia families Member of: Alzheimer’s Foundation of America
Caregiver with parent

They call because they love you.

Ten times yesterday. Eleven the day before. And it starts again today.

While you were in the shower. In a meeting. At the edge of sleep.
If you are caring for someone with dementia, you know this pattern.
And the ones you could not answer. Those are the ones that stayed with you.

KindredMind answers those calls in your voice, the same way every dementia care professional is trained to.

So the ones you can't answer don't have to weigh on you anymore.

You set it up. You stay in control. Support when you need it.

KindredMind does not replace you. It answers the calls you cannot get to, in your voice, so that when you walk through that door you are not carrying the weight of every missed call. You are just there. Present. That is the version of you they deserve.

Alzheimer Society of Canada: every call follows their published dementia communication guidelines
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Takes about 30 minutes to set up. 30-day money-back guarantee. Cancel anytime.

Clinical Care Standard Follows Alzheimer Society of Canada guidelines · Simulated Presence Therapy · Caregiver-authorized · Grounded in established clinical practice
Canadian maple leaf
Built in Canada by
a Canadian caregiver
Follows dementia care
communication standards
Privacy-first. AES-256 encrypted.
Your data is never sold.

Trusted by families navigating dementia across Canada, the U.S., and around the world.

Read our full ethics position →

As Featured In
AlzheimersSpeaks
DementiaMap
How it works

Set it up once.
They always reach you.

A 20-minute voice session with our setup specialist Sarah. No scripts, no prompts, just talking. They always hear your voice.

1

Three Short Interview Sessions

Have three short interview sessions with our setup specialist Sarah, about seven minutes each. No scripts, just talking about your loved one. After session one, your Initial Voice is ready and recognisable as you from day one. Sessions two and three deepen it further. Whenever you want the voice to sound even more like you, open the Voice tab in your dashboard and add more short interview sessions — the Refined Voice unlocks at thirty minutes total, the True Voice at sixty, and the Signature Voice at ninety. Real conversations between the companion and your loved one are never recorded for training. Your voice data only trains your companion privately, never a shared or general voice.

2

Build Their World

Your voice session does double duty. As you talk about your loved one, your companion simultaneously builds a personalised knowledge base from everything you share: their daily routine, nurses' names, favourite memories, recurring worries. You review every item before going live, and can add or edit anything at any time from your dashboard.

3

Connect Their Phone

We give you a number, one that lives in their phone under your name. Just for them. When they call it, they hear your voice, your warmth, and the things only you would know. They get exactly what they are reaching for.

4

They Always Hear You

When you are sleeping, working, or just need a single uninterrupted hour, KindredMind answers. They hear warmth, patience, and the voice they love. You're able to stay focused and finish what's in front of you, with a gentle summary waiting whenever you are ready.

KindredMind's call behaviour is built directly on the Alzheimer Society of Canada's published guidance for dementia-friendly phone calls, one topic at a time, generous processing time, charitable interpretation of every word.
alzheimer.ca →

Hear the Voice Companion
See the full step-by-step breakdown of how KindredMind works →
Why They Call

"The calls are not a burden. They are love expressed the only way their brain knows how right now."

It is not random. It is not manipulation. Dementia care professionals have a name for it, separation anxiety. Something triggers a moment of fear or loneliness and the only relief is the familiar voice of someone they love. This pattern is most common in mild to moderate dementia: when short-term memory has been affected but the ability to reach for the phone, to dial a familiar name, to hold a conversation, is still very much intact. They forget they called five minutes ago. The anxiety resets. The love resets. The call comes again.

UCLA Health describes it precisely: people living with dementia will forget that they called before or asked the same questions even five minutes ago.¹ This pattern, sometimes called the anxiety reset, is why repetitive calling in dementia does not stop after reassurance. The reassurance works in the moment but cannot be retained. The fear resets completely and the call comes again. This is not a behaviour to be managed. It is a need to be met.

And here is the other side nobody says out loud. You cannot stop answering. Every unanswered call carries the same fear, what if this is the real one? So you pick up from the shower. From meetings. From dinner. From the edge of sleep. And on the days you block the number just to breathe, you spend the rest of the day feeling guilty about it. Dementia caregiver guilt from missed calls is one of the heaviest parts of loving someone with dementia. It is also one of the least talked about. You should not have to carry it.

¹ UCLA Health Alzheimer's and Dementia Care Program. uclahealth.org

AT A GLANCE

How repetitive call handling approaches compare

Every approach below has been tried by families who love their loved one. Here is what the research shows about each one.

Approach Addresses anxiety cause Hears familiar voice Reduces caregiver guilt Works as dementia progresses
Taking phone away ✗ No ✗ No ✗ Worsens it N/A
Call blocking ✗ No ✗ No ✗ No ✗ Worsens over time
Voicemail ✗ No ✗ No ✗ Compounds guilt ✗ No
Not answering ✗ No ✗ No ✗ Worst outcome ✗ No
Answering every repeated call ~ Momentarily ~ Yes, but unsustainable ✗ Caregiver burnout ✗ Gets harder
Scheduled calls ~ Early stages only ~ Scheduled times ~ Partially ✗ Stops working
Medication ~ Suppresses symptoms ✗ No ~ Variable ~ With risks
teleCalm ✗ No ✗ No ~ Reduces interruptions ~ Early to mid stages
ElliQ ~ Partially ✗ No - generic robot voice ~ Partially ~ Early stages
Joy Calls ✗ No ✗ No ~ Somewhat ~ Early to mid stages
KindredMind ✓ Yes, directly ✓ Every call ✓ Yes ✓ Mild to moderate (can use a phone)

→ Scroll to compare

Based on Alzheimer Society of Canada guidelines, UCLA Health Dementia Care Program, UCSF Memory and Aging Center, and peer-reviewed dementia caregiving research.

Every family eventually reaches the same impossible moment.
Here is what most try, and what actually happens.

When Call Frequency Starts to Escalate

What families try before finding real relief

Every one of these is understandable. None of them solve the underlying need.

Taking the phone away

At times, it can feel like the only way to create space and restore some calm. But the Alzheimer's Association describes the phone as a lifeline, "a way for family members to check on relatives who insist on living at home but need support."

Taking it away doesn't resolve the anxiety driving the calls. It simply removes the outlet, while the fear remains. Clinical ethics frameworks for dementia care are grounded in a core principle: the least restrictive option. In practice, many families who try it end up reversing the decision. Not because the calls stop, but because the connection still matters.

ResultThe anxiety escalates. The guilt compounds.

Alzheimer's Association · Philadelphia Inquirer, 2019

Blocking calls and quiet hours

Products exist that intercept calls during time windows you set and play a recorded redirect message. They reduce the number of calls that reach your phone. But UCLA Health explains the mechanism that makes this fail: "Because people with dementia are forgetful, they will forget that they called before or asked the same questions even five minutes ago."

Blocking a call doesn't resolve the anxiety. It leaves a frightened person alone with an unanswered fear. The UCSF Memory and Aging Center confirms that people with dementia "may feel threatened and become agitated when their caregiver tries to ignore them." For many families, blocking makes the underlying anxiety worse over time.

ResultThe symptom is managed. The cause is untouched.

UCLA Health Dementia Care Program · UCSF Memory and Aging Center

Voicemail

The most common approach. And the most costly, not to your loved one, but to you. A 2024 review in the Journal of Neurology Research Reviews identifies guilt, grief, and emotional distress as the primary psychological factors affecting caregiver wellbeing. Higher guilt is directly associated with lower commitment to the caregiving role.

Meanwhile, from their perspective: a missed call doesn't leave them sad. It leaves them more frightened than before. The next call comes sooner and with greater urgency. The ignored call doesn't give you peace. It feeds the spiral.

ResultWorse for you. Worse for them.

Ramesh & Guruprasad, 2024 · Hernandez Chilatra et al., Sage Journals 2024

Not answering

Whether through silence or letting calls go to voicemail, not answering is the default for most families who haven't found another way. It protects your time in the moment. But it doesn't protect your peace.

From their perspective, an unanswered call doesn't feel like silence. It feels like abandonment. The next call comes sooner, louder, more urgent. The UCSF Memory and Aging Center notes that people with dementia "may feel threatened and become agitated" when they cannot reach a familiar voice.

ResultThe calls don't stop. They escalate.

UCSF Memory and Aging Center · Sage Journals 2024

Answering every call

The most compassionate instinct, and the most unsustainable one. Many caregivers answer every call for months before reaching a breaking point. Research consistently identifies emotional exhaustion from repetitive calls as a primary driver of caregiver burnout.

The calls rarely slow down. As the disease progresses, they typically increase in frequency and urgency. Answering every call is not a solution. It is a delay before collapse.

ResultBurnout compounds quietly, until you can't be present for anyone.

Journal of Neurology Research Reviews, 2024

Scheduled check-ins

This is the most commonly recommended professional advice, and it genuinely works in early stages. Judy Cornish of the DAWN Method explains why: if you're reliably available, they may begin to internalize your presence and call less.

But as dementia progresses, the short-term memory that allows a person to hold onto "they're calling at 2pm" deteriorates. By the time most families find KindredMind, scheduled calls have already been tried earnestly and have failed. The calls at 2pm still happen. So do the ones at 7am, 11am, 4pm, and 11pm.

ResultWorks early. Stops working as the disease progresses.

Judy Cornish, The DAWN Method · thedawnmethod.com

Medication

Anti-anxiety medications are sometimes prescribed to reduce the agitation that drives repetitive calling. While clinically appropriate in some cases, medication addresses brain chemistry, not the emotional need beneath it.

The need for connection, reassurance, and a familiar voice does not resolve with sedation. Families who rely solely on medication often find the calling pattern resumes once the initial effect stabilises. Medication can support care, but it cannot replace presence.

ResultThe anxiety is dulled. The need for connection is not.

Alzheimer Society of Canada · UCLA Health Dementia Care Program

"Every alternative manages the symptom, the call reaching your phone. KindredMind addresses the cause, the anxiety that drives it. The same cause every dementia care professional is trained to resolve."

Read the full clinical comparison of every alternative →

Set Up Their Voice Companion

30-day money-back guarantee. Guided onboarding included. Cancel anytime.

Here is what nobody tells you about loving someone with dementia, and what memory care professionals have quietly known for a very long time.

What caregivers carry,
and what the calls are really saying.

5 min
How quickly anxiety resets, they forget they called, and the fear returns
UCLA Health Dementia Care Program
28%
Of families using dementia phone tools cite repetitive calling as their number one problem
teleCalm customer research
9 hrs
Average hours of care given every single day, more demanding than caring for any other condition
Fisher et al., 2011 · Family Caregiver Alliance
17%
Of dementia caregivers quit their jobs, the calls don't just cost peace of mind, they cost careers
Alzheimer's Association Facts and Figures
$60B
Lost annually by US businesses to caregiver interruptions, absenteeism, and lost productivity
Alzheimer's Association
41%
Reduction in caregiver depression when regular supportive phone contact is provided, the phone call is not the problem. The unanswered one is.
Possin et al., JAMA Internal Medicine, 2019 · UCSF Memory and Aging Center

Sources: UCLA Health · teleCalm · Fisher et al. 2011 · Alzheimer's Association 2025 Facts and Figures report · Possin et al., JAMA Internal Medicine 2019.

Why It Works
Every call follows clinical memory care standards.
Alzheimer Society of Canada Every call follows their published dementia communication guidelines.
Validation Therapy Protocol Never corrects, never reorients. The clinical standard in memory care since 1963.
Informed Consent Framework Family-authorized, caregiver-controlled. Your voice model requires explicit recorded consent, including specific protections against impersonation and a clear acknowledgment that voice data may be biometric. The consent text is shown in full at signing, and you can review it any time in the Privacy Policy.

You can't answer every call.
But your voice still answers, just like you would.

KindredMind responds with your voice, your guidance, and the context only you would know.

A calm, familiar response every time they call.

The Call
They call you.
Just like they always do.
The number saved in their phone. Your name. Their familiar way of saying I love you.
The Answer
KindredMind
answers in your voice.
Calm, patient, and grounded in what they know. Their routines, their memories, their stories.
Built from the profile you create and the guidance you provide.
The Feeling
They feel heard.
The worry eases.
A full warm conversation instead of silence. Comfort instead of confusion.
You Stay Present
Even when you can't pick up.
Review every conversation. Schedule a daily check-in. Step in anytime.

Every response is shaped by your voice and how you would respond.

WHAT IT SOUNDS LIKE

Conversations grounded in their world.

Every response is shaped by your voice, the knowledge base you build, and the principles of validation therapy. The companion meets your loved one where they are, every time.

When she asks about someone who has passed

"Where's Frank?"
Mom
"Probably out in the garage with that old Buick. You always said he loved that car more than he loved sleeping in."
Companion

Validation therapy in practice. The companion meets Mom in the version of the world she is living in right now, and answers from your knowledge base entry about Frank's love of cars. Never corrects. Never says he has passed. Just warmth and a familiar memory.

When she wants to come home

"When are you coming to take me home?"
Mom
"Soon, Mom. Tell me what you're thinking about. Are the flowers still out front of the window?"
Companion

Separation anxiety is the most common driver of repetitive calling. The companion never makes a promise it cannot keep and never corrects her sense of home. It redirects with warmth, using a detail from your knowledge base about her room and the view.

When she asks about the grandchildren

"How are the kids?"
Mom
"Charlie scored his first goal at soccer last week. He kept asking when Grandma was going to come watch him play. Annie's been drawing horses again, the fridge is covered."
Companion

The companion draws on the knowledge base you built, the grandchildren's names, what they are doing this month, what Charlie said about Grandma. Every detail is something you taught it.

These are illustrative examples. Real conversations are private to you and your loved one. KindredMind never records them and never uses them to train the companion.

BUILT FOR DEMENTIA

Not a smart speaker. Not a chatbot.

Generic AI assistants are built for productivity. They set timers, read the weather, play music on request. They cannot meet someone in the version of the world dementia is showing them right now. They correct. They argue. They confidently answer questions that should never be answered confidently.

KindredMind is built around a different brief. It follows validation therapy and the Alzheimer Society of Canada's communication guidelines. It never corrects. It never tells your mom her husband died in 2019 when she is asking where he is right now. It speaks in your voice, draws on the knowledge base you built, and meets her in the warmth she is reaching for when she picks up the phone.

A generic AI assistant

Generic synthesised voice she does not recognise.

No knowledge of who Frank is, or where she lives, or what soothes her.

Corrects, argues, or refuses when the question is hard.

Built for productivity, not for dementia care.

KindredMind

Your real voice, the one she has trusted her whole life.

A knowledge base built by you, about her world.

Meets her where she is, every time, with warmth.

Built on validation therapy and clinical communication guidelines.

The Voice

A voice that deepens
as you spend time with it.

Built from short interview sessions whenever you're ready. Recognisably you from the very first call. Closer and closer to you with every session you add.

Hear it for yourself

"Hi Mom, it's so nice to hear from you. How are you doing today?"

Same line, same person. Kirstin Thomas, KindredMind co-founder, at two stages of training, beside the original. The 30-minute version is what she uses for her own mom.

5 MIN
Initial Voice
30 MIN
Refined Voice
60 MIN
True Voice
90 MIN
Signature Voice
5 min: ~83%
Initial Voice
Recognisably you from the very first call. Built from three short interview sessions completed during onboarding with our setup specialist Sarah.
30 min: ~87%
Refined Voice
Recognisably you to anyone who knows your voice. The point where your voice settles into itself.
60 min: ~92%
True Voice
Family who know you well stop hearing the companion and just hear you.
90 min: ~95%
Signature Voice
Even the people closest to you pause.

What it sounds like at each stage

5 min Initial Voice Your loved one hears the voice they love.
30 min Refined Voice Recognisably you to anyone who knows your voice.
60 min True Voice Family who know you well stop hearing the companion and just hear you.
90 min Signature Voice Even people closest to you pause.

These are approximations. A quiet room with one consistent microphone matters more than total minutes. A noisy 90-minute session will sound worse than a clean 30-minute one.

How your voice is built

Your first three onboarding interview sessions, about seven minutes each, give us your warmth, your rhythm, the way you sound. That's your Initial Voice. Recognisably you from the very first call.

Whenever you're ready, open the Voice tab and add more short interview sessions. At 30 minutes total your voice deepens into the Refined Voice. At 60 minutes, the True Voice. At 90 minutes, the Signature Voice, the version even the people closest to you pause to consider.

Your voice data belongs to you and is used only to build your companion's private voice. It never improves a shared voice or any general voice. Real conversations between the companion and your loved one are never used to train your voice.

✓

Initial Voice ready before you finish onboarding

✓

Three short onboarding sessions build the foundation

✓

Add more sessions any time to deepen the voice

✓

Your voice data stays private to your companion

For the one who answers every time.

Set Up Their Voice Companion

30-day money-back guarantee. Guided onboarding included. Cancel anytime.

THE KNOWLEDGE BASE

A companion that knows their world.

Every conversation is anchored in a knowledge base you build during setup and keep updating from your dashboard. The companion never invents a fact about your loved one. Everything it knows came from you.

app.kindredmind.care/knowledge
Dashboard
Call Log
Family
Knowledge Base
Settings
SK
Sarah K.
Caregiver
Knowledge Base
Companion Active
Readiness 94%
Family
Frank · Husband
Loved that old Buick. Always tinkering in the garage. Passed in 2019. Meet her where she is. Never correct.
Charlie · Grandson
Age 8. Started soccer last week, scored his first goal. Keeps asking when Grandma is coming to watch.
Annie · Granddaughter
Age 6. Drawing horses again. Calls her Grammy.
Daily Rhythm
Mornings: tea, the chair by the window, the bird feeder.
Late afternoons: she gets restless around four. Calls peak here.
Evenings: settles when the dining room is quiet.
What Soothes Her
Talking about the garden after rain.
Asking about the grandchildren by name.
The view of the maple tree out front.
What to Avoid
Telling her Frank has passed.
Confirming a specific time you will visit.
Correcting her about where she lives.

You build it during setup with Sarah, in conversation.

You review every entry before going live.

You add, edit, or remove anything any time from your dashboard.

The companion is only ever as warm as the knowledge you give it. Most families spend ten minutes a week keeping it current.

Our Ethics

Built on the same principles every dementia care professional is trained to use.

Every conversation KindredMind has follows the same framework taught in memory care training worldwide, because the principles that make a great caregiver also make a great call.

We've Thought Hard About What We've Built

Dementia care has long recognized that literal truth is not always the most compassionate truth. This isn't about deception, it's about meeting someone where they are, which is exactly what every trained care professional does.

KindredMind's call behaviour is grounded in the Alzheimer Society of Canada's published guidance for dementia-friendly phone calls. What your loved one receives is comfort, warmth, and the sound of the person they love. That is not a deception. That is care.

Family Authorized

KindredMind is set up entirely by the people who love them most. You record your voice. You build the knowledge base. You control when it answers. Every voice model requires your explicit recorded consent. You can turn it off completely, anytime, in seconds.

Grounded in Real Dementia Care

Our conversation approach follows the Alzheimer Society of Canada's guidance and draws on validation therapy and person-centred care frameworks. KindredMind never corrects, never argues, never challenges their version of reality.

Privacy Without Compromise

We never ask for your loved one's full legal name or date of birth. Your voice recordings from your interview sessions are used to build your companion and then deleted within 24 hours of your companion being ready. Real conversations between the companion and your loved one are never used for voice training, and their voice never enters our systems. Call transcripts are encrypted with AES-256 before being stored, then deleted after 90 days. Your family's private conversations never train any model, ever.

From a family like yours

I try to see my mom daily. That will never change.
But she calls in the in-between, and that's okay.
I just can't get to every call.

Before KindredMind, every missed call weighed on me.
Was she okay? Did she feel like I abandoned her?

KindredMind answers those calls now.
And because of that, when I walk through her door,
I'm not carrying the weight of every missed call.
I'm just her daughter. She deserves that version of me.

Kirstin Thomas (Sharon's daughter), Co-founder & President of KindredMind

Read why we built this →
Kirstin Thomas with her mother Sharon
Set Up Their Voice Companion

30-day money-back guarantee. Guided onboarding included. Cancel anytime.

30 years of clinical research

The science behind every call
KindredMind answers

Researchers have pointed to the answer for thirty years.
KindredMind is the first tool built around the frequency of the need, not the frequency of the available resource. The most recent randomized controlled trial on simulated presence therapy for dementia, PubMed 38646703, published in the International Journal of Neuroscience, found meaningful reductions in agitation, anxiety and depression scores in dementia patients receiving simulated presence therapy compared to routine care alone.

Alzheimer Society of Canada

Published guidance on dementia-friendly communication confirms that warmth, patience, and reassurance, not literal accuracy, are the goals of every interaction with someone living with dementia. Meeting them where they are is not a workaround. It is the standard of care.

alzheimer.ca →
Peer-Reviewed RCT, 2024

A 2024 randomized controlled trial confirmed that simulated presence therapy, providing the comfort of a familiar voice to a person with dementia, produces meaningful reductions in agitation, anxiety, and depression compared to routine care alone.

KindredMind goes further. It doesn't play a recording. It responds, adapts, and genuinely knows them.

PubMed 38646703 →
UCSF Memory and Aging Center, 2019

A study published in JAMA Internal Medicine found that regular supportive phone contact reduced caregiver depression by 41%, and averted an estimated 120 emergency room visits. Their programme called caregivers monthly.

Your loved one doesn't call monthly. They call ten times before lunch. KindredMind answers every one.

Possin et al., JAMA Internal Medicine 2019 →
The question worth asking

"Is this a deception?"

It is not a workaround. It is not a simulation. It is care, the same care a memory nurse delivers, in the voice your loved one has trusted their whole life.

Here is what every trained dementia care professional knows: for someone living with dementia, comfort is not a lie.

The Alzheimer Society of Canada's published guidance for dementia-friendly phone calls does not ask caregivers to always be literally accurate. It asks them to be warm, patient, and reassuring, to meet the person where they are. Every memory care professional is trained on this principle. When someone living with dementia asks where their mother is, the caring response is not "she passed away in 1987." The caring response meets them where they are. This is not deception. It is the recognised standard of care.

Researchers have studied the comfort of a familiar voice in dementia care since the 1990s. The practice, known as simulated presence therapy, was confirmed in a 2024 peer-reviewed randomized controlled trial (PubMed 38646703) as an effective non-pharmacological approach to the behavioural and psychological symptoms of dementia. KindredMind takes that foundation and goes further: it responds, it adapts, and it genuinely knows your loved one.

KindredMind is not set up by a company. It is set up by you. You record your voice. You build the knowledge base. You decide when it answers. Every voice model requires your explicit recorded consent, a real moment of permission, not a checkbox.

What your loved one experiences is not a trick. It is care, delivered in the voice they have always known, with the warmth only you can provide, at the moments you cannot be there yourself.

There is another word for what KindredMind does.

Care.

The same word the Alzheimer Society of Canada uses. The same word every memory care professional is trained to deliver. Not comfort as a workaround. Care as a standard.

Validation Therapy Meeting someone where they are emotionally, not correcting their reality. The clinical foundation of dementia care since 1963.
Simulated Presence Therapy Using a familiar voice to reduce anxiety in people with dementia. Recognised in the Cochrane Systematic Review as a non-pharmacological standard of care.
Person-Centred Communication The Alzheimer Society of Canada's published guidance: one topic at a time, generous processing time, warmth over accuracy. Every KindredMind call is built on this framework.

The anxiety driving those calls has one solution. Every dementia care professional knows what it is. It is not a quieter phone. It is the voice they love.

KindredMind makes that available every time they call.

Alzheimer Society of Canada · Peer-Reviewed RCT, 2024, PubMed 38646703 · UCLA Health · Alzheimer San Diego

Start Your First Month

30-day money-back guarantee. Guided onboarding included. Cancel anytime.

Peace of mind, made visible

Everything they need.
Everything you have been missing.

Caregiver holding patient's hand in hospital
Your voice presence
Deepens with every session you add.
Every call summarized
Stay close to
their world.
Thu, Mar 27 2:14 pm
Calm
4m 32s
Summary
• Asked if you're coming Sunday and whether the kids will be there.
• Mentioned the garden looking pretty after the rain. Calm and content.
• No signs of distress. Ended the call warmly.
Follow-up note
She's hoping to hear about Sunday plans. Worth a quick text or a short real call to confirm.

Left: Sharon and Kirstin (KindredMind co-founder) in hospital after Sharon suffered an ischemic stroke, November 2025

They always
get an answer.
Every call. Every time. Your voice. Their peace.
Your voice presence
Initial Voice ready after your first interview session with Sarah. Sessions two and three deepen it further during onboarding. Add more interview sessions any time from your dashboard to unlock the Refined Voice at thirty minutes total, the True Voice at sixty, and the Signature Voice at ninety.
Their World
Life story, family, nurses' names, dining companions. Every conversation draws on a rich, growing picture.
Daily Routine
Add their real schedule, breakfast, bingo, rest. Every conversation anchored to what is genuinely happening.
You Stay in Control
Toggle between modes in one tap. Read every conversation summary at your own pace. The companion works when you can't, and steps back the moment you can.
Companion Readiness Score
A simple score that shows how complete your setup is and what to do next. The companion only goes live once everything is ready.
Auto-Schedule
Set your real weekly availability once. Calls automatically route based on your actual schedule.
Every Call Summarized
After each call: how they seemed, what they talked about, anything worth knowing. Mood, tone, recurring worries - all waiting when you're ready to read.
Monthly Insights
Mood patterns, recurring topics, language observations, a caring family summary of how the month looked. Standard and Complete plans.
Deeper Interview Sessions
Whenever you have a few minutes, add another short interview session with Sarah. Each session deepens your voice and adds new memories your companion can draw on. The voice climbs from Initial to Refined to True to Signature as you go.
Always Safe, Always You
Your number, your voice, only you. People with dementia are among the most targeted by phone scammers, this dedicated line is exclusively yours, forever.
Alerts When Something Needs You
Every call is monitored for distress and physical emergencies, with alerts to your phone when something needs your attention.
Speaks Their Language
The companion converses in 12 languages, with Cantonese, Tagalog, Ukrainian, and Greek in beta. Your loved one is heard in the language they feel most at home in - even if that is not the language you speak. You set it once from Settings.
Your voice recording can be in any language you're comfortable with. No proficiency in the companion language is required.
English Spanish French Portuguese Italian Polish Ukrainian Russian Greek Mandarin German Korean Hindi Cantonese BETA Tagalog BETA
Your Voice, Their Language
You record in whatever language you speak. Your companion responds in theirs. No lessons, no preparation.
Triple Failsafe: They Always Get Through
Three independent safety nets run beneath every call. Mid-call companion failure? Forwards to you. Server unreachable? Our network routes directly to your phone. No dead ends, no silent failures.
Inside the app

See exactly what you are in control of.

Every call logged. Every summary waiting. Every follow-up noted. Available the moment the call ends.

app.kindredmind.care/calls
Dashboard
Call Log
Family
Knowledge Base
Settings
SK
Sarah K.
Caregiver
Call Log
Companion Active
Readiness 94%
Thu, Mar 27  ·  2:14 pm  Calm
4m 32s
•Asked if you're coming Sunday and whether the kids will be there.
•Mentioned the garden looking pretty after the rain. Calm and content.
Follow-up note
She's hoping to hear about Sunday plans.
Worth a quick text to confirm.
Wed, Mar 26  ·  11:07 am  Content
3m 14s
•Talked about breakfast and how she liked the scrambled eggs.
•Asked about the grandchildren by name. Ended warmly.
Tue, Mar 25  ·  4:52 pm  A bit confused
6m 08s
•Asked where dad was several times. Gently redirected each time.
•Settled when reminded about bingo tomorrow. Left feeling okay.
KindredMind mobile app showing call coverage modes
FAQs

We would wonder too.

Is KindredMind right for where my loved one is right now?

KindredMind works best when your loved one can still initiate and hold a phone call, which describes most people in mild to moderate stages of dementia or cognitive decline.

The product is built for the pattern where they call frequently, sometimes ten or more times a day, reaching for a familiar voice to settle their anxiety. If that sounds like your situation, KindredMind is likely a strong fit.

If your loved one is in a later stage and no longer uses the phone independently, KindredMind isn't the right tool. We would rather you know that now. The right fit matters more to us than the signup.

Isn't this deceptive, pretending to be someone you're not?

Dementia care has a long-established principle, endorsed by the Alzheimer Society of Canada and every professional care framework, that literal truth is not always the most compassionate truth. Trained memory care professionals are taught never to correct a patient's reality. When someone living with dementia asks where their mother is, the caring response meets them where they are. KindredMind does exactly the same.

Researchers have studied the comfort of a familiar voice in dementia care since the 1990s, what they call simulated presence therapy, recognised in a 2025 peer-reviewed randomized controlled trial (PubMed 38646703) as an effective non-pharmacological approach to behavioural and psychological symptoms of dementia.

KindredMind is authorised entirely by the people who love them most. You record your voice. You build the knowledge base. You decide when it answers. What your loved one experiences is not a trick. It is care.

Does it actually sound like me, or does it sound like a robot?

This is the question that matters most. KindredMind builds a voice model from a natural 20-minute conversation - capturing your vocal texture, your rhythm, your warmth, not just your pitch. Because you're simply talking, not reading scripts, the model captures the full range of how you actually speak. Callers who know you well consistently describe it as remarkably natural. And because phone calls naturally compress audio, subtle imperfections that might be noticeable in a studio disappear completely on a call.

How is my voice presence built and how does it deepen?

Your voice presence is built in clear steps, not gradually. It starts with an Initial Voice after your first onboarding interview session with our setup specialist Sarah. Your loved one hears your voice from day one. After sessions two and three, the model regenerates and deepens into your Refined Voice. Whenever you want to sharpen it further, open the Voice tab in your dashboard and add another short interview session. Real conversations between the companion and your loved one are never recorded for training.

This is important: your voice audio only ever trains your own companion's private model. It is never used to improve any shared model, general voice model, or other account. Your voice belongs to your companion alone.

What if they figure out it isn't really me?

Most people living with dementia don't question the calls, they feel the comfort and warmth of a familiar voice and that's what matters. If they do express uncertainty, KindredMind is designed to respond gently and reassuringly, never to argue or insist. The emotional truth of the voice is what they respond to.

What happens if there is a medical emergency during a call?

KindredMind is built to recognize emergency language immediately, a fall, pain, difficulty breathing. It responds calmly, directing your loved one to press their call button, while simultaneously sending a high-priority notification to your phone. KindredMind stays on the line, speaking calmly, reassuring them that help is coming, until the call ends.

Can I really cancel anytime, or is there a catch?

No catch. No annual contracts. No cancellation fees. Cancel from your account settings and your billing stops at the end of that billing period. Your knowledge base and conversation history can be exported. Your voice model is permanently removed from our voice provider's servers when your account closes.

How does the Care Circle plan work, can multiple siblings share one account?

Up to four caregivers can join a shared care circle, each with their own voice, their own dedicated phone number, and their own dashboard. When your loved one calls the number they know for you, it's your voice that answers. When they call your sister's number, it's her voice. Each of you shows up personally.

How do I deepen my voice after onboarding?

From the Voice tab in your dashboard, you can start another short interview session with our setup specialist Sarah whenever you have a few minutes. The voice unlocks the Refined Voice tier at thirty minutes total, True Voice at sixty, and Signature Voice at ninety. Each new session adds depth and stories your companion can draw on.

After every session, the companion extracts each new insight and presents it to you for review. You approve, edit, or skip every item before anything is saved. Nothing enters the knowledge base without your say-so. Real conversations between the companion and your loved one are never recorded for training.

Are real conversations between the companion and my loved one ever used to train the model?

No. Real calls between the companion and your loved one are never used to train your voice presence or your knowledge base. Your loved one's voice is never recorded, stored, or used. Ever. The only audio used to build your voice presence is your own voice from the short interview sessions you complete with our setup specialist Sarah.

What you do see from real calls is a written conversation summary in your dashboard. The summary helps you understand how the call went and notice patterns over time. Anything you want the companion to learn from a real call, you add yourself by opening the Voice tab and starting another short interview session.

What technology powers KindredMind?

KindredMind is built on a stack of purpose-selected technology, each component chosen for what it does best in a dementia care context.

Conversation: Our conversation engine handles what the companion says in real time - reasoning through what your loved one is expressing, drawing on everything in the personal knowledge base, and responding according to the Alzheimer Society of Canada's published communication guidelines for dementia. Patient pacing, one topic at a time, no corrections, no arguments.

Voice: Our voice synthesis engine generates the caregiver's voice. It starts as an Initial Voice after your first onboarding interview session with our setup specialist Sarah and deepens into a Refined Voice after sessions two and three. You can sharpen it further any time by adding more interview sessions in the Voice tab.

Transcription: Our real-time transcription engine captures every call so a conversation summary lands in your dashboard within seconds of the call ending.

None of these are configured as generic tools. Each is tuned specifically for the dementia-care context: emotional attunement, strict guardrails, and a consistent persona that never breaks.

What is KindredMind?

KindredMind is a voice companionship service for families navigating dementia. It answers calls from a loved one with dementia in the caregiver's voice, using a personalized knowledge base the caregiver builds. Every call follows the Alzheimer Society of Canada's published communication guidelines for dementia and draws on the principles of simulated presence therapy and validation therapy. It is designed for mild to moderate dementia where the person still initiates phone calls independently.

How is KindredMind different from voicemail or a call-blocking app?

Voicemail and call-blocking apps reduce the number of calls that reach the caregiver but do not address the neurological cause of repetitive calling, dementia separation anxiety. When a person with dementia cannot reach a familiar voice, the anxiety that triggered the call remains unresolved and typically escalates. KindredMind directly addresses the cause: every call is answered with a full warm conversation in the caregiver's voice, the anxiety resolves naturally, and the call ends with comfort. The caregiver receives a summary rather than carrying the guilt of an unanswered call.

What stage of dementia is KindredMind designed for?

KindredMind works best for mild to moderate dementia, where the person still initiates phone calls independently. This is the stage most associated with repetitive calling behaviour driven by dementia separation anxiety. If a loved one is in a later stage and no longer uses the phone independently, KindredMind is not the right tool.

Is KindredMind available worldwide?

Yes. KindredMind is available to families worldwide. It is built in Canada and operates under PIPEDA (Canada's federal privacy law) and equivalent international privacy standards. Plans start at $179 CAD or $129 USD per month.

Can KindredMind speak to my loved one in a language other than English?

Yes. The companion currently supports 12 languages: English, Spanish, French, Portuguese (Brazil and Portugal), Italian, Polish, Russian, Mandarin, German, Korean, and Hindi. Cantonese, Tagalog, Ukrainian, and Greek are available in beta. You select the companion language once in Settings and all calls are handled in that language from that point forward.

This means your loved one is heard in the language they feel most at home in. The companion speaks in their language and listens for their language when they respond.

Your voice recording does not need to be in the companion language. Record in the language you speak most naturally. No proficiency in your loved one's language is required. The voice presence captures your vocal warmth, tone, and rhythm - not the words themselves. The companion handles the language.

If your loved one has reverted to a language you don't speak fluently - record in English or your strongest language. Your voice is what they recognise; the companion will speak their language using it. Your caregiver app, dashboard, and all support from our team remain in English.

Note: The guided setup interview with Sarah is conducted in English. Your answers during setup can be in any language.

Can KindredMind replace a caregiver?

No. KindredMind is designed to handle the calls a caregiver cannot always answer, the in-between moments when they are in a meeting, driving, or sleeping. It does not replace physical presence, human connection, or the caregiver's relationship with their loved one. Most families who use KindredMind continue to call and visit regularly. KindredMind makes those moments more present and less depleted by removing the weight of unanswered calls.

How much does KindredMind cost?

KindredMind plans start at $179 CAD ($129 USD) per month for the Essential plan (300 minutes). The Standard plan is $249 CAD ($179 USD) per month (450 minutes) and includes monthly insights. The Complete plan is $329 CAD ($239 USD) per month (600 minutes). The Care Circle plan is $449 CAD ($319 USD) per month and supports up to four caregivers, each with their own voice and dedicated phone number. All plans are billed month-to-month with no annual contracts and include a 30-day money-back guarantee.

How is my voice presence built and how does it improve over time?

Your voice presence is built in clear steps, not gradually. It starts with an Initial Voice after your first short interview session with our setup specialist Sarah. Your loved one hears your voice from day one. After sessions two and three during onboarding, the model deepens into your Refined Voice. Whenever you want to sharpen it further, open the Voice tab in your dashboard and add another short interview session. No real conversations between the companion and your loved one are ever recorded for training, and your voice audio only ever trains your own companion's private model.

What happens if KindredMind's servers go down during a call?

Every account includes an Emergency Failsafe that automatically kicks in if the companion or our servers ever become unreachable. When that happens, incoming calls are forwarded directly to your real phone number using our carrier-level fallback, before any call is ever missed. The failsafe is active by default for all accounts that have a real number saved, and can be toggled on or off from the dashboard at any time. Your loved one will always reach a real phone, whether it is the companion or you directly.

Plans & Pricing

Simple, honest pricing.

All plans include a dedicated phone number, personal knowledge base, call summaries, and weekly digest. No hidden fees.

Prices shown in Canadian dollars. All billing is processed in CAD.

Essential

For families just getting started

$179 CAD/mo
300 min / month

For families settling into a steady calling rhythm who want their loved one heard every time.

Includes
  • ✓ Loved one met with a full conversation in your voice, every time.
  • ✓ Initial Voice, built from three short interview sessions with Sarah
  • ✓ Dedicated phone number
  • ✓ Personal knowledge base
  • ✓ Add more interview sessions any time to deepen your Initial Voice and add new memories your companion can draw on
  • ✓ Daily routine awareness
  • ✓ Call summaries after every call
  • ✓ Weekly family digest
  • ✓ Emergency alert system
  • ✓ Companion speaks in 12 languages

5% of your subscription goes directly to dementia research

Get started

30-day money-back guarantee

Most popular
Standard

For families with active needs

$249 CAD/mo
450 min / month

For families navigating active calling patterns who want to see how the days are unfolding.

Everything in Essential, plus
  • ✓ Refined Voice included, your voice deepened from 30 minutes of interview sessions
  • ✓ Optional voice extensions: $49 USD for True Voice (60 minutes total), $49 USD for Signature Voice (90 minutes total)
  • ✓ Auto-Schedule
  • ✓ Monthly conversation insights
  • ✓ Conversation patterns
  • ✓ Overage protection controls
  • ✓ Priority support

5% of your subscription goes directly to dementia research

Get started

30-day money-back guarantee

Complete

For families who want everything

$329 CAD/mo
600 min / month

For families in heavy calling seasons who want full visibility and the reassurance of capped overage.

Everything in Standard, plus
  • ✓ Extended knowledge base

5% of your subscription goes directly to dementia research

Get started

30-day money-back guarantee

Care Circle
Family Plan Coming soon

For siblings and distributed families

$449 CAD/mo
750 min pooled across all members
  • ✓ Up to 4 caregivers, each with their own voice
  • ✓ Each member gets their own phone number
  • ✓ Shared knowledge base, built together
  • ✓ Refined Voice included for every member, built from each caregiver's 30 minutes of interview sessions
  • ✓ Optional True Voice ($49 USD) and Signature Voice ($49 USD) extensions available for each member's voice
  • ✓ Shared call summaries and digests
  • ✓ Pooled call minutes across all members
  • ✓ Overage Protection
  • ✓ Companion speaks in 12 languages + 4 beta

5% of your subscription goes directly to dementia research

Get started

30-day money-back guarantee

Additional minutes billed at $0.85 CAD/min. Every plan includes a spending guard; set your own monthly cap or block overage entirely from your dashboard. Complete and Care Circle plans come with a $20 CAD cap pre-set.

Giving back

5% of every subscription goes
directly to dementia research.

You choose where it goes. We donate on your behalf, every month, automatically, for as long as you're a subscriber.

Alzheimer Society of Canada
Alzheimer's Association (US)
Alzheimer's Foundation of America
Learn about our giving

Every call is reaching for reassurance.
You can make sure it's always there.

30-day money-back guarantee. Guided onboarding included. Build your voice model and knowledge base in minutes. Cancel anytime.

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For Personal Support Workers

You see what families miss between visits.

KindredMind helps families stay connected to their loved ones, and recognizes the PSWs who make that happen. Share it with the families you support and earn ongoing income for every subscription you bring in.

Become an Advocate
Resource library

Understanding What You're Going Through

Everything we know about dementia caregiving, written for families, not clinicians.

Caregiver Wellbeing

Dementia Caregiver Burnout: What It Really Feels Like and What Helps

What burnout actually feels like in this caregiving role, and why it's different from ordinary exhaustion.

Understanding the Calls

Why Does My Parent With Dementia Keep Calling Me? Dementia Separation Anxiety Explained

The neurological and emotional roots of why your loved one with dementia calls so frequently.

The Research

Simulated Presence Therapy for Dementia: What the Research Shows

What the clinical research shows about familiar voices and dementia anxiety, and why it works.

Practical Guide

Managing Repetitive Dementia Phone Calls: What Works and What Doesn't

A complete guide to every strategy, what works, what doesn't, and what's sustainable long-term.

Technology & Care

Technology and Dementia Care: What Families Need to Know

What voice companion technology can and can't do for people with dementia, and how to evaluate the options honestly.

Nighttime Caregiving

Dementia Paranoia Calls: Why Your Loved One Calls in Fear at Night

Nightly calls convinced the facility is stealing, that they are being threatened, begging to come home. Here is what is driving it and what dementia care professionals say actually helps.

Understanding the Calls

Why Your Parent With Dementia Forgets They Just Called You

The call from two minutes ago does not exist in their memory. Here is exactly what is happening in the brain and why the reassurance does not stick no matter how many times you give it.

Families dealing with repetitive dementia phone calls, nightly paranoia calls, or a parent with dementia who calls all day are dealing with one of the most common and least discussed symptoms of the disease. The anxiety that drives repetitive calling in dementia resets completely after every call because short-term memory cannot hold onto reassurance. Validation therapy and simulated presence therapy are the two clinical approaches with the strongest evidence base for this pattern. KindredMind is built on both.

Read all articles in the KindredMind resource library →